Embroidered Memories

Frequently Asked Questions

Table of Contents

How do I send you files I want digitised…?

What is digitizing…?

Can any image be digitized and embroidered…?

How long will it take for me to receive my order…?

How will I know if I like the way my design looks when it is embroidered…?

Do I have to provide my own design or artwork…?

Will my artwork or images be shared with anyone…?

Embroidered Memories cannot digitize or embroidery copyrighted, licensed, or tradmarked images or logos unless we have permission from the owner of the design.

(ie. Nike, Walmart, Microsodt, John Deere, etc.)

How do I send you files that I want digitized?

You can e-mail the file to us at info@embroideredmemories.net, or you can mail it to us on floppy disk, CD, or DVD. If your design is on paper you can mail that to us as well so we can scan it and then digitize it.

What is digitizing?

Digitizing is the process of converting artwork into embroidery stitches. This is done by importing the image into the software and assigning stitches and thread colors to create the design. Vector images work best for this type of conversion. Raster based images usually have to be reworked or re-drawn in order to transform it to an embroidery design.

There is no digitizing fee for text. Simple artwork may qualify for free Digitizing. Depending on the complexity of the design, either vector or raster artwork, a
digitizing fee may be added. Send us your design via email and we will give you a free quote.

Can any image or design me digitized and embroidered?

We can digitize most types of computer file formats. Vector images tend to work the best. If you have a drawing or picture hthat is on paper, Embroidered Memories can scan it into a computer file then digitize it for you.

How long will it take for me to receive my order?

Depending on what type of work you are having us do, it can take from one day to a few days for us to complete and ship out.

How will I know if I like the way my design looks when it is embroidered?

If we are digitizing and embroidering your image or artwork, we will provide a sample for your approval before your order is filled.

Do I have to provide my own design or artwork?

You do not have to provide your own design. We have an extensive database of design providers where we order our designs from. Just give us an idea of what you are looking for and we will do a search for designs in those categories.

Using stock designs saves you money as the designs are already digitized. If we already have the design in our catalog there will be no charge. If we purchase the design from our suppliers a small fee will be added to the total cost. We will inform you of any charges up front.

When looking for designs please be as specific as possible as to what you are wanting.

Will my artwork or images be shared with anyone?

Only if you ask us to. We will never share your designs with anyone. We do ask that you allow us to take a picture of your finished product and post it here on our website so visitors to our website can see the quality of work that we do.